¿HOW TO BUY?
Information, questions and answers.
Our Jewelry
Before buying
- Review the jewels available for your card. Read about materials and measurements. Keep in mind that availability is variable and products are constantly changing.
- Choose your product by selecting the corresponding thumbnail and complete the personalization field located below the price, with your name and a brief dedication: "Congratulations friend", "Happy birthday, daughter", etc.
- When you decide to finish the purchase, click on the SHOPPING CART icon If you click on VIEW CART, you review your purchase. If instead you click on PAY it takes you directly to the checkout.
- Enter your information, choose your type of shipment and make the payment by any of the available means.
- In moments you will receive an automatic notification and it is possible that we will contact you by email to ask you any questions about personalization. We send you a photo of the product before shipping.
- Do not hesitate to ask all the necessary questions by WhatsApp before buying. We will always respond to you within our office hours, as soon as possible.
Jewelry care
- Gently cleans your jewelry with a special cloth that helps maintain its shine.
- Avoid exposing them to corrosive external agents, such as perfumes, creams, sunscreen, chlorine, grease, saline or alkaline materials.
- Sporadically, soak it in warm soapy water for a few minutes to remove the dirt and place it on an absorbent cloth, directly applying warm air with a dryer to ensure that it is completely dry.
- Store your jewelry in a cool, dry place and with hermetic closure, so that they are not in contact with the outside and thus avoid unwanted stains.
our cutters
Before buying
- Review the options available within the product page. Read about details and measurements. Keep in mind that availability is variable and products are constantly changing, they may have different colors in relation to the availability of raw materials at the time of printing.
- Choose your product by selecting the corresponding option and complete the customization field located below the price if you choose a custom size, for example: "This model in 9 cms", etc. If you are not sure, it is not a problem, send us a WhatsApp (the icon is in the lower right corner)
- When you decide to finish the purchase, click on the SHOPPING CART icon. If you click on VIEW CART, you review your purchase. Here you can also enter discount coupons. If instead you click on PAY it takes you directly to the checkout.
- Enter your information, choose your type of shipment and make the payment by any of the available means.
- In moments you will receive an automatic notification and it is possible that we will contact you by email to ask you any questions about personalization. We send you a photo of the product before shipping.
- Do not hesitate to ask all the necessary questions by WhatsApp before buying. We will always respond to you within our office hours, as soon as possible.
Cutter Care
All our cutters have sharp edges that allow a clean cut that minimizes your subsequent polishing task, however we recommend that you use corn starch or a sponge soaked in soapy water to prepare the edges and contours and facilitate the cutting or stamping task. especially in those products that have small details. Press initially to score and then fully to cut. You will see that the results are amazing!
- Do not expose your cutters to high temperatures or to the sun for long periods of time to prevent them from deforming.
- Clean them with soapy water or a damp cloth after use.
- Not dishwasher safe.
- Not suitable for use as a toy with small children.
Something special
Each message jewel is presented in an elegant gift box designed to be a beautiful gift for a friend or a well-deserved treat for yourself! Regular purchases are shipped carefully packaged so they are not damaged in transit. We can add special packaging if you want to send as a gift directly to the recipient, and for an additional cost. Always check by WhatsApp.